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Mortgage Loan Accounts – Errors or Inquiries: Under the Real Estate Settlement Procedures Act, a qualified written request is written correspondence (other than a notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan that identifies your name, account number, and the specific reasons for the request (such as an error on your loan account or a request for information). Any qualified written request you wish to submit must be sent only to the following address: ATTN: Inquiries, SouthState Bank, PO Box 118068, Charleston, SC 29423.
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