Teresa Deitz-Cox
this app worked great until this month (March 2024). I have always turned my debit cards off and on for security. I went to turn my debit card on as I had gone grocery shopping, and went to the app, went to account services, then to debt card controls, and my app shut down. i tried it again and same thing. says the app has a BUG/VIRUS and needs needs to be corrected. So this is a major problem for me. cause i cant turn my card off and on now, how am i supposed to do anything?
12 people found this review helpful
South State
March 26, 2024
We apologize for the inconvenience. To resolve this issue, please try uninstalling the app and reinstalling the latest version from the app store. This should fix the bug/virus problem you are experiencing with the debit card controls.
Mikey deLonge
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Update: The app has worked flawlessly since my last review. Very convenient app for most banking needs. The app itself is perfect, and extremely convenient. The problem is more than half my deposits get flagged as an abnormal activity outside of my usual banking or something like that. I end up having to go down to the bank to straighten it out. What a pain!!! This never happens if I just go to my bank and deposit in person. SSB please look into this.
30 people found this review helpful
South State
January 2, 2024
Thank you for updating your review! If you need further help, please email Feedback@SouthStateBank.com.
Lou Grossi
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Okay I have fixed my issue myself. Before someone says that I am an idiot on the log in screen it sticks and doesn't let you go any further. Well I the message I finally saw the x to close it but it is near impossible to see as the x is the exact color of the background so the x is visible. Very frustrating for sure!. Change the color of the x makes it so anybody Tried everything from removing the app entirely to clearing the cache. Now I have no access to my money. Thanks¡!!!!!!
9 people found this review helpful
South State
November 20, 2023
Thank you for bringing the issue to our attention. For further assistance, please email Feedback@SouthStateBank.com so we can connect you to Digital Support.