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South State Banking locations and Customer Care will be closed on Monday, May 28 in observance of the Memorial Day holiday and will reopen on Tuesday, May 29.

How to Protect Your Mobile Devices

ProtectMobilePicOctober is National Cyber Security Awareness month, and we want our customers to be as safe as possible. The number of attacks on mobile devices is growing, in part, as a result of the increased popularity of mobile banking. To promote National Cyber Security Awareness month, South State recommends customers take extra precaution to protect the data on their mobile devices. Here are some tips.

  • Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen.
  • Log out completely from apps.
  • Tell us if you change your phone number or lose your mobile device.
  • Protect your phone from viruses and malicious software, or malware, by installing mobile security software.
  • Don’t share personal or financial information while connected to public WiFi. Public connections aren’t very secure so if you need to access your account, disable WiFi and use your mobile network.
  • Report any suspected fraud to your bank right away. We have a couple ways for you to reach out to us. Send us a secure message through Online Banking, call us during regular business hours at (800) 277-2175 or contact us through our website here.
  • Use caution when downloading apps. Apps can contain malicious software, worms and viruses. Be careful with apps that ask for unnecessary permissions.
  • Download the updates for your phone and mobile apps.
  • Avoid storing sensitive information, like passwords or social security numbers, on your mobile devices.
  • Be aware of people around you. The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information.
  • Erase all information from your mobile device before donating, selling or trading it in. You can use specialized software or the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
  • Beware of mobile phishing. Avoid opening links and attachments in emails and texts, especially from senders you don’t know.

Understanding cybersecurity starts with understanding the steps to take to protect yourself, follow South State on Twitter for tips and resources.