According to the Federal Trade Commission, identity theft has topped its list of consumer complaints every year for the last 15 years. Identity theft is when a criminal obtains and misuses someone’s personal information without permission, typically for economic gain. For many victims, it can result in drained bank accounts, damaged credit and a problematic reputation.
At South State, we understand how devastating identity theft can be and want to work with our customers to keep everyone educated and protected.
Here are some tips to help consumers protect themselves from becoming a victim of identity theft.
- Don’t share your secrets. Don’t provide your Social Security number or account information to anyone who contacts you online or over the phone. Protect your PINs and passwords and do not share them with anyone. Use a combination of letter and numbers for your passwords and change them periodically. Do not reveal sensitive or personal information on social networking sites.
- Shred sensitive papers. Shred receipts, bank statements and unused credit card offers before throwing them away.
- Keep an eye out for missing mail. Fraudsters look for monthly bank or credit card statements or other mail containing your financial information. Consider enrolling in online banking to reduce the likelihood of paper statements being stolen. Also, don’t mail bills from your own mailbox with the flag up.
- Use online banking to protect yourself. Monitor your financial accounts regularly for fraudulent transactions. Sign up for text or email alerts from your bank for certain types of transactions, such as online purchases or transactions of more that $500.
- Monitor your credit report. Order a free copy of your credit report every four months from one of the three credit reporting agencies here.
- Protect your computer. Make sure the virus protection software on your computer is active and up-to-date. When conducting business online, make sure your browser’s padlock or key icon is active. Also look for an “s” after the “http” to be sure the website is secure.
- Protect your mobile device. Use the passcode lock on your smartphone and other devices. This will make it more difficult for thieves to access your information if your device is lost or stolen. Before you donate, sell or trade your mobile device, be sure to wipe it using special software or the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen. Use caution when downloading apps, as they may contain malware and avoid opening links and attachments – especially from senders you don’t know.
- Report any suspected fraud to your bank immediately. To report suspicious activity to South State Bank please send us a secure message through Online Banking, call us during regular business hours at (800) 277-2175 or contact us through our website here.
Identity theft is a growing problem, but with proper software and understanding, you can stay protected.