Customer Information

Know What's Changing and When 

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Together We're Banking Forward

SouthState Bank and CenterState Bank are joining together to create a leading regional bank in the Southeast. As we prepare to combine the operations of our two companies, we want to share the latest updates so you can be prepared. While the information below primarily pertains to CenterState Bank customers, we encourage all customers to review the information below as it may apply to you.

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Together We're Banking Forward

We are excited to be able to bring CenterState business customers with Treasury Management Services, Online Banking Bill Pay and Wire Transfer Services a new innovative digital banking technology known as Treasury Navigator® beginning in Spring 2021. With Treasury Navigator®, you will receive many great features including the convenience of a single sign-on to access multiple Treasury Management services with improved reliability and enhanced system capacity.

Please be sure to update your email address and phone number, so you can receive important notifications from us.

  • What's New
    • Secure Browser is a web-based solution which provides secure and streamlined access to Treasury Navigator®, the commercial online banking system.
    • Operates independently of other applications.
    • Authorized users can download the secure browser to a desktop or laptop.
    • Includes a multi-layered approach, including strong payment controls and fraud analytics, to mitigate customer risk.
    • Creates a fully self-contained captive browser environment – sort of like a safe room in a house – that is extremely resistant to viruses and malware.
    • Contains encrypted keyboard software that prevents harvesting of private information from keylogging attacks.
    • Manage access to the system for all of your company’s users and resolve service needs with user administrative rights.
    • Transaction data is encrypted and secured utilizing FFIEC-recommended multifactor authentication and data encryption.
  • What’s Changing
    • Access to Treasury Navigator® Secure Brower provides a convenient Single Sign-On (SSO) for users. You will no longer need multiple user IDs and passwords for other Treasury Management applications.
    • With a single sign-on to Treasury Navigator® you get immediate access to the various applications including Remote Deposit Capture, Bill Pay, ACH, Positive Pay, Wire Transfers and Lockbox.
    • Multi-factor Authentication is used at each log-in to verify your identity.
    • Users are prevented from accessing potentially harmful websites by restricted and controlled web destinations.
  • Customer Action Items
    • Be on the lookout for additional information regarding the Secure Browser Download Guide which we will send to you. The Secure Browser download is the first step in preparing for access to Treasury Navigator®. We will also reach out to you with a phone call to provide additional assistance.
    • Prior to June 1, we will send an email to each user which will contain a unique Activation Key code that is required for a first-time log in to Treasury Navigator®.
  • Important Things to Know
    • You must have administrative rights to your computer to install Secure Browser.
    • It will be required to verify that you meet the system and anti-virus compatibility requirements.
    • You may need the assistance of an IT representative from your company during the Secure Browser download.
    • Treasury Navigator® Secure Browser should not be installed on any computers that currently have or previously had Device Control software installed. Please refer to the FAQs for a list of known device software incompatibilities.
    • Automated system tests occur to detect corruption and virus infections, which shut down the Secure Browser if a detection occurs.
    • Valid software activation key is required during software registration and credential reset. The software activation key is time perishable and has a defined maximum number of times it can be used.

Contact Us

Treasury Management Support 855-577-2972