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What happens if I replace, update or lose my Samsung Pay™ device?

If you replace or update your device, your South State debit or credit card(s) will not be transferred automatically. You will need to set up Samsung Pay™ again and re-add your cards on the new device.

If your device is ever lost or stolen, the Samsung Find My Mobile service can remotely lock or erase your payment cards in Samsung Pay™. When you lock Samsung Pay™ using Find My Mobile, all payments will be disabled on the device. You may also call us at (800) 277-2175. 

Your payment information is not accessible without your fingerprint or Samsung Pay™ PIN. For added security, the Samsung Find My Mobile service can remotely lock or erase your payment cards in Samsung Pay™. When you lock Samsung Pay using Find My Mobile, all payments will be disabled on the device.

You can continue to make purchases using your physical card even when the card is locked in Samsung Pay™.*

 

*Disclosure: Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.