COVID-19 Updates

We're Here to Help

Read a message from our Executive Chairman Robert Hill

We continue to monitor developments related to coronavirus (COVID-19), and want you to know we are committed to keeping our customers and team members informed during this uncertain time. We encourage you to visit this page for the latest updates and follow us on Facebook and Twitter.

As a precautionwe are following CDC guidelines for increased cleaning of locations, including ATM keypads, drive thrus and high-touch surfaces. In addition to these measures, we are protecting our team members and customers by requiring face coverings inside our locations and promoting social distancing.

We know many of our customers may be impacted financially. We’re committed to providing assistance options, including loan payment deferrals for individuals and businesses. Please contact your local banker or our Customer Care Center if you are a current customer affected by the coronavirus and need assistance.

Main Street Lending Program

This program has expired.

Mail Delivery Delays

The U.S. Postal Service recently implemented new service delivery standards. As a result, there may be a delay in the information that we send/receive from you. The items that we send to you may include tax information, interest payment checks, NSF notices, debit cards, new account agreements, etc. and the information that we receive from you, including loan payments.
With have a variety of options, so you can avoid the delays and stay right on track.
Online and Mobile Banking
The fastest and most secure method to send payments is to make sure you are registered for Online and Mobile Banking with the BillPay feature. With Online Banking, you can immediately see the various transactions, transfers and payments occurring within your account. 
Account Alerts
With Account Alerts, you can be informed of account activity delivered conveniently to you in a way that suits you best, whether it’s email, text, voice or secure messages.
Security Alerts
Be alerted to changes to your online banking as they happen. Receive security alerts, such as change of address, password or secure access code changes, as a first line of defense against fraudulent activity on your account.

You can also make a loan, mortgage or credit card payment through our website via the Login button under our search feature, visit a local branch or contact Customer Care at (800) 277-2175.
Just like clockwork, an e-Statement arrives at the same time each month. It’s an alternative way to receive your account statement electronically and safely.


Banking Services

We recognize the vital role we play in the financial well-being of our customers and communities, whose health and safety is always our top priority. We have devoted significant resources and efforts to ensure you continue to experience the reliable banking services and access you have come to expect from SouthState.

In-branch Services:

As a preventative measure for the well-being of our customers and team members, we have made changes to the way we serve customers at our locations, including adjusting our hours of operation.

For the most up-to-date hours and information regarding the location nearest you, please visit the branch location page.

Digital Services:

Now is a great time to start using SouthState’s convenient, digital services. You can avoid unnecessary trips and get all of your banking done wherever you are.

Online and Mobile Banking
Treasury Navigator
Phone Banking - (800) 763-0555

Be Alert

SouthState will never ask you for your personal information or log in credentials in an email or text message. If you receive a suspicious email or text message, don’t respond, click on any links, or open attachments. For more information on how to protect yourself, visit our security and privacy information section.

Please be aware of suspicious email and text messages, and fraudulent donation sites that may impersonate a company, charity, or government agency. Do not provide personal information over the phone, by email or through unfamiliar websites. And, verify the authenticity of any website before making a purchase or donation.

How You Can Help

We encourage everyone to follow the guidance provided by the CDC to help prevent the spread of coronavirus (COVID-19) at home, in the workplace and while traveling. Please refer to the CDC website for the most updated information.

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Helpful Links

Our Locations
A Message from Our Executive Chairman
SBA PPP Loan Forgiveness
CDC Information

Coronavirus Scams
On Point Market Commentary

Customer Care
(800) 277-2175
7:00AM – 8:00PM ET (M-F)
8:00AM – 5:00PM ET (Sat)

Treasury Support
(877) 840-8588
8:00AM – 6:00PM ET (M-F)

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