Holiday Hours

In observance of Veterans Day, SouthState locations will be closed on Wednesday, November 11. SouthState Customer Care will be open 8 a.m. - 5 p.m. ET. Transactions initiated or scheduled on a holiday are processed the next business day.

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    Customer Care

    Eastern Time

    7:00 AM - 8:00 PM (M-F)
    8:00 AM - 5:00 PM (Sat)
     

    Central Time

    6:00 AM - 7:00 PM (M-F)
    7:00 AM - 4:00 PM (Sat)
     

    Mountain Time

    5:00 AM - 6:00 PM (M-F)
    6:00 AM - 3:00 PM (Sat)
     

    (800) 277-2175
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    BillPay Support

    24/7 Support

    (855) 744-4739
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    Phone Banking

    24/7 Support

    (800) 763-0555
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    After Hours Debit Card Support

    Lost or Stolen Debit Cards

    (855)-908-4495

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    After Hours Credit Card Support

    24/7 Support
    Personal: 1–800-558-3424

    Business: 1-866-552-8855

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    Debit Card Activations

    Activate your card 24/7
    Domestic:  1–800–992–3808


    International: 1-614-564–3074

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    Chat

    7:00 AM - 8:00 PM ET (M-F)
    8:00 AM - 5:00 PM ET (Sat)

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    Secure Messaging

    8:00 AM - 5:00 PM ET (Mon-Sat)

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    Mortgage Loan Accounts – Errors or Inquiries: Under the Real Estate Settlement Procedures Act, a qualified written request is written correspondence (other than a notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan that identifies your name, account number, and the specific reasons for the request (such as an error on your loan account or a request for information). Any qualified written request you wish to submit must be sent only to the following address: ATTN: Inquiries, SouthState Bank, PO Box 118068, Charleston, SC 29423.

     

    If you would like to submit a complaint or feedback, please click here.

    Please see special footnote at the bottom of this page for contacting us regarding Mortgage Loans. 1

    We’re committed to providing you what you need to achieve financial success. Please fill out the form below, and one of our experienced bankers will contact you.

    For your protection, do not email your Account Number(s) or Social Security Number. For account specific information, please send a secure message within Online Banking or call us at (800) 277-2175.

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