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Email Safety

One of the most common types of online fraud is called Phishing. Phishing is when a criminal impersonates a legitimate organization (usually a financial institution) and attempts to obtain your personal information. This can be done by phone, email, fax or website.  Here are some tips to help protect you against email fraud.

  • If you receive an email from someone you don’t know, do not open or click any links within it as they could be malicious. You should delete it immediately.
  • Do not disclose any personal information to anyone that you did not initiate communications yourself.
  • Change passwords frequently and do no use birthdays, child’s name, or Social Security Numbers. Use passwords that include letters and numbers so that they are not easily discernible.

South State may send various communications through email. Examples are Online Banking account communications, a monthly eNewsletter, promotions, eStatement notifications and/or customer service related emails. Our emails will never ask you to provide personal or confidential information.

If you receive a suspicious email claiming to be from South State Bank, DO NOT respond or click on any links within the email. Forward the email to [email protected] or call us 1-800-277-2175 to report the incident.