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COVID-19 Updates: Our Response Branch Availability Small Business Assistance FAQs

Protecting Your Computer System

Your computer system stores valuable personal information that you want to keep private. Following the tips below will help to ensure that your information is safe.


  • Install security software that includes antivirus, anti-spyware, malware and adware detection from a reputable vendor.
  • Ensure that all your software, including your operating system and application software such as Microsoft Office, Adobe Flash, Apple QuickTime, Adobe Acrobat, and your browser program such as Microsoft Explorer, Safari, Google Chrome, etc., are up to date. Routinely install all new software and hardware patches or use the automatic update feature, when available.
  • Do not allow your computer or web browser to save your login names or passwords. For tips on how to craft a secure password, visit our Advice Center here.
  • Always lock your computer when you leave it unattended. Set the computer to automatically lock after a set period of inactivity, e.g. 15 minutes. When you are finished with your computer, turn it off or disconnect it from the Internet by unplugging the modem or Ethernet/DSL cable.
  • Do not open emails from untrusted sources or suspicious emails from trusted sources. Be aware “Reading Pane” features, like those within Microsoft Outlook, automatically open the emails they display. Do not visit untrusted websites or follow links provided by untrusted sources.
  • Setup and use a “non-privileged user” account on the computer to prevent unauthorized changes to the computer. Use this non-privileged account for web browsing whenever possible.