Manage Your Card
- Turn your card on/off.
- Report your card lost or stolen.
- Activate your card.
- Notify us of your travel plans.
- Enable controls to restrict your card usage based on location, merchant type, transaction type and spend limit.
- Engage in real time alerts for debit card transactions.
Convenient Access & Spending Insights
Debit Card Controls FAQs
View All FAQsHow do I access Debit Card Controls in Online Banking or on the Mobile App?
Log in to Online Banking or the Mobile App. Click the Account Services tab, then click the Debit Card Controls option listed in the drop-down menu. This will take you to the Debit Card Controls homepage.
Remember to update your Mobile App to the latest version to access Debit Card Controls on your mobile device.
Download the Mobile App:
Am I able to turn my card on or off when I need to?
Yes! Within Debit Card Controls, you can turn your card on and off. This can be done from the home page of Debit Card Controls by toggling the card slider on or off.
When your card is off, previously scheduled recurring payments and deposits using your debit card will still be approved. To stop these while your card is off, please call us at (800) 277-2175.
Can I report my debit card lost or stolen using Debit Card Controls?
Yes. Under the Manage Card feature, select “Report Lost or Stolen.”
By selecting “Continue,” the card will be turned off. You will then be prompted to call SouthState Customer Care to report the card lost/stolen and order a new card.
Can I notify you of my travel plans through Debit Card Controls?
Yes! Debit Card Controls gives you the flexibility to create a travel plan without the need to contact SouthState. Using the Travel Plan feature, you can create up to two travel plans per debit card at a time. To create a travel plan, select Manage Travel Plans from within Debit Card Controls.
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