Mikey deLonge
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Update: The app has worked flawlessly since my last review. Very convenient app for most banking needs. The app itself is perfect, and extremely convenient. The problem is more than half my deposits get flagged as an abnormal activity outside of my usual banking or something like that. I end up having to go down to the bank to straighten it out. What a pain!!! This never happens if I just go to my bank and deposit in person. SSB please look into this.
26 people found this review helpful
South State
January 2, 2024
Thank you for updating your review! If you need further help, please email Feedback@SouthStateBank.com.
kevin murray
Like.. Not love the bank App needs work. It's plain and uninviting. The settings for the notifications are too hard, long, and difficult to set. All that back and forth from one setting to another. Then there are no push notifications. Everything goes to text or email. Those are not classified as push notes. (They are emails/texts) All we want to know is deposit, withdrawal, debt. All the other stuff can be classed as general, emergency, or some other. Work on that ^_^
10 people found this review helpful
South State
October 8, 2023
We appreciate this feedback on notification style. If you'd like to share more with our Digital Support team, please email Feedback@SouthStateBank.com.
Lou Grossi
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Okay I have fixed my issue myself. Before someone says that I am an idiot on the log in screen it sticks and doesn't let you go any further. Well I the message I finally saw the x to close it but it is near impossible to see as the x is the exact color of the background so the x is visible. Very frustrating for sure!. Change the color of the x makes it so anybody Tried everything from removing the app entirely to clearing the cache. Now I have no access to my money. Thanks¡!!!!!!
7 people found this review helpful
South State
November 20, 2023
Thank you for bringing the issue to our attention. For further assistance, please email Feedback@SouthStateBank.com so we can connect you to Digital Support.