How we contact you will depend on whether the phone numbers we have on file are for landlines or mobile devices. If you have provided us your mobile phone number, you will receive a SMS/text message1. Otherwise, a phone call is placed. If you have provided us your email address, we will also attempt to contact you via email.
Fraud Alert Terms and Conditions
SouthState Bank fraud alert SMS text messages are provided to you at no cost. Our fraud security alerts will generate an SMS text message from short code 37-268 whenever a suspicious transaction is detected on your SouthState Bank Debit or ATM Card.
Message frequency varies, since messages are only sent if there is suspicion of fraud.
Mobile Carriers are not liable for delayed or undelivered messages.
To opt-out of the fraud alert service you may text STOP to 37-268. To request support at any time, contact us at the phone number on the back of your SouthState Debit or ATM card.