General Banking Questions
You will need a primary and secondary form of identification (ID). Examples of a primary ID are a State Issued Driver’s License, State Issued ID, USA or Foreign Passport. Secondary forms of ID include a Voters Registration card, College or Student ID, Auto Registration/Insurance Card, Insurance or Utility bill (with current address and dated within the last 30 days), Property Tax bill, or Pay Stub (issued within the last 30 days).
The SouthState Bank routing number is 063114030.
Cut Off Times:
Domestic Incoming – 6:00PM ET
Domestic Outgoing – 6:00PM ET
International Outgoing (Consumer) – 4:00PM ET
International Outgoing (Business) – 5:00PM ET
Incoming Domestic Wire Transfer
SouthState Bank
1101 First Street South
Winter Haven, FL 33880
ABA or Routing #063114030
Incoming International Wire Transfers
SouthState Bank, N.A.
400 Interstate North Pkwy, Ste. 1200.
Atlanta, GA 30339
Swift Code: CSBKUS33
BENEFICIARY NAME: Customer Name
BENEFICIARY ACCOUNT #: Customer Account Number
REFERENCE INFORMATION: [Optional]
Please contact SouthState Bank Customer Care at (800) 277-2175 for further assistance.
Signing up is easy:
To set up a recurring automatic payment with your account, download the Automated Payment Change form. and provide it to the company you have the automatic payments with.
To transfer a balance from another financial institution, download the Account Change form and provide it to the financial institution you are coming from.
Absolutely. As a best practice, notify us of your travel plans in advance so we can ensure your card does not get blocked.
Please call us at (800) 277-2175 or use Debit Card Controls in Online or Mobile Banking to create your travel plan. Debit Card Controls gives you the flexibility to create a travel plan without the need to contact SouthState. Using the Travel Plan feature, you can create up to two travel plans per debit card at a time.
Yes! Debit Card Controls gives you the flexibility to create a travel plan without the need to contact SouthState. Using the Travel Plan feature, you can create up to two travel plans per debit card at a time. To create a travel plan, select Manage Travel Plans from within Debit Card Controls.
To activate your debit card, please follow the instructions below:
Yes. To protect our customers, we have blocked some countries that have experienced high fraudulent activity. For a complete list of these countries, please call us at 1-800-277-2175 or visit a local branch.
Call us at 1-800-277-2175 to report the card lost or stolen and to order a replacement card. For after-hours support, call 1-855-908-4495.
Transfers initiated Monday thru Friday by 8:30 PM EST will be effective the same day. Any transfer initiated after 8:30PM EST will be effective the next business day.
Within Online Banking, click Mail then Compose to begin your Secure Message. If you have an unread message in your inbox, you will see a number icon beside the Mail tab.
You can transfer money with Bank to Bank Transfers and Wire Transfers.
You can make your loan payments in a variety of ways:
SouthState Bank
PO Box 118068
Charleston, SC 29423-8068
If you have SouthState Online Banking, you can also use Bank to Bank External Transfers to make a transfer from your non-SouthState account to your loan to make a payment.
If you disagree with what the Bank is reporting to a consumer reporting agency (Experian, TransUnion, Equifax, or ChexSystems), please submit your dispute by mail or email to:
Attn: Consumer Reporting Disputes
SouthState Bank, N.A.
P.O. Box 118068
Charleston, SC 29423
[email protected]
Please include the account number, the agency reporting the information you are disputing, the exact information you are disputing, and the reason you think the information is incorrect.
In observance of Veterans Day, SouthState locations will be closed on Wednesday, November 11. SouthState Customer Care will be open 8 a.m. - 5 p.m. ET. Transactions initiated or scheduled on a holiday are processed the next business day.
