Docusign Self-Service Forms

An e-signature is a digital signature. If a document has e-signature capability, you are able to electronically sign a document instead of signing in-person.

Docusign is the industry leader in electronic signature services and utilizes the most stringent global security standards to safely share your documents with you.

Yes. Docusign is the industry leader in e-signature services, adhering to the highest global security standards to allow the safe transmission and return of your documents.

When signing a document through Docusign, you are guided through the process of providing your signature. Click here  for a step-by-step guide for signing a document.

You can find helpful information about docusign on their Support Site here. If you have a question about a SouthState document that was sent to you via Docusign, please reach out to the contact listed in the email from SouthState for assistance.

No. You do not have to create an account to electronically sign a document sent to you via Docusign.

Yes. You do not have to pay to sign SouthState documents.

No. You do not need to download any special hardware or software to sign the document(s). Docusign is compatible with most computers, laptops, tablets and smartphones as long as they have internet access with an up-to-date internet browser. Docusign is most compatible with the Google Chrome internet browser.

If a contact is listed within the email from Docusign, and you are familiar with the contact, you can reach out to them to confirm it was sent by SouthState. If no contact is listed, please call your banker or SouthState Customer Care.

Please click here for a step by step guide for digitally signing a document.

If you fail authentication, please reach out to the contact listed in the email from SouthState for assistance.

You will be unable to submit your documents if you have not signed or completed a required field. All required fields are notated within Docusign.

After submitting your documents, you will receive an email from Docusign notifying you that your documents have been completed. In this email, you can click “View Completed Documents” to view, print and/or save the documents you signed. Please keep these documents for your records.

For instructions on accessing your documents after you have completed the signing process, please click here. If you are still unable to obtain them, please reach out to the contact listed in the email from SouthState for assistance.