Lisa Feliciano

Writing this review for Lisa Feliciano, an extraordinary mortgage banker at SouthState Bank, is truly a privilege. Her unparalleled expertise in the field, which we found to be the best among the many mortgage bankers we interviewed, instilled in us a deep sense of confidence. Her professionalism and personable nature were unmatched and choosing her was the best decision we could have made. Lisa’s hard work and dedication ensured we closed in record time—even during the busy holiday season. Her efficiency in handling the process, warmth, laughter, and lightheartedness made the experience positive and stress-free. Her rare ability to combine effectiveness with a joyful and personable approach reassured us that we were in good hands. Lisa is incredibly resourceful, organized, and proactive. One of her standout qualities was her expertise in physician loans. She understood these specialized loan programs' unique requirements and benefits and helped us easily navigate the process. Her resourcefulness was evident when she resolved documentation issues by immediately contacting the necessary parties, coordinating follow-ups, and ensuring the problem was addressed without delaying our timeline. Her exceptional organization and timely communication with appraisers, underwriters, and other involved parties helped us avoid unnecessary delays. Her proactive approach in identifying a credit concern early on, guiding us through improving our credit profile, and keeping the approval process on track was truly commendable. She also impressed us by monitoring market trends and securing the best possible interest rate at the perfect time, saving us money over the life of the loan. When a last-minute issue arose with the appraisal timeline, Lisa didn’t miss a beat—she quickly coordinated with the lender and ensured the closing was seamless. Lisa's ability to explain the complexities of the mortgage process with clarity and patience was truly remarkable. She ensured that, as first-time home buyers, we always felt informed and confident every step along the way. Her attention to detail, combined with her approachable and uplifting personality, truly made her stand out. Lisa Feliciano is the perfect choice if you are seeking a mortgage banker who stands out for her expertise, efficiency, and exceptional customer care. She is not just a professional but also personable, patient, efficient, dedicated, knowledgeable, and uplifting. She came highly recommended to us, and I am honored to recommend her to you as well. Thank you, Lisa, for helping us achieve our dream home and making the journey enjoyable. Your uplifting personality truly made the difference. Indeed, you are one of a kind!

Lisa Feliciano is the best there is when it comes to client attention and care, quality service, impecable attention to detail and utmost professionalism. I highly recommend her for any lending needs. We closed within weeks thanks to her sense of urgency. She truly loves what she does and it shows!

This was my second mortgage through Lisa and her team. She made the process as smooth as possible. She can work magic in finding the best rate, which is obviously a major issue right now. She'd call or text to check in or keep me informed on the process and it's like having a friend on the other end of the phone. I can't recommend her highly enough!