Manage and Pay Your Bills Faster and Easier

1. Log in to Online Banking at SouthStateBank.com or the Mobile App.

2. Click Transfer and Pay, then Pay Bills or from the Transfer & Pay tile on the home page, click Pay Bills.

3. If this is your first time setting up BillPay, you will be asked to verify your account information and agree to the Terms and Conditions.

4. Click Add biller to begin setup.

• To add a Company, search under the given search bar, or you can type in the Company name. Click Next. Enter in the account number and zip code associated with the Company.

1. To add a Person, enter in the First and Last Name in the given search bar, then click Next. Then, click the Person tab and fill in the biller’s information. Once you have provided the information for the Company or Person, click Add. 

2. When you’re ready to send a payment, click the Pay button next to the specific biller you wish to pay. To make a payment, enter in the Amount and Deliver By date by the Company or Person you would like to pay, and click Pay at the bottom. Repeating payments can be added by selecting the biller and then Add AutoPay on the following screen. After following the prompts, you should see Active on the biller details page. You can then find your scheduled payments in the Recent Activity section.

Please note: If you have BillPay set up on multiple accounts, please be sure to select the account you wish to pay your bill from the drop-down box when you initiate your payment. If you need a guided tour of BillPay steps, click the ”?” icon in the top right corner.

Online Banking

1. Log in to Online Banking.

2. Click Transfer & Pay, then Pay Bills or from the Transfer & Pay tile on the home page, click Pay Bills.

3. Click Add biller.

4. Input payment information and click Add.

5. When you’re ready to send a payment, click the Pay button next to the specific biller you wish to pay. Delivery type will be listed on the following page after payment is submitted. 

Please note: You may have a biller who works for themselves, like a caregiver or housekeeper. Though they are not a traditional company, you can set them up as a Biller by entering their account information. However, please be aware that payments sent to an individual must go by check, not electronic payment. 

Bill payments set up within BillPay will be paid according to how the biller will accept payments. Some vendors accept payments electronically, enabling us to pay them within one or two days.  Others do not accept electronic payments so a check must be mailed to them.  Depending on the location of where the check is being mailed, it may take three to five days for it to be received.

One of the following will occur:

• The payment amount is debited from your account and sent electronically to the biller.

• The payment amount is debited from your account, converted to a check, and then mailed to the biller.

• A check is created for the payment amount and mailed to the biller. Once the biller receives and deposits the check, the amount is debited from your account.

An eBill (electronic bill) is an electronic version of a paper bill that you can view and pay online. Receiving eBills enables you to access your bills anytime through Online Banking, reduces paper clutter and gives you enhanced security by reducing the amount of personal information traveling through unsecure mailboxes. You will receive an email reminder when a bill is due but will only see the eBill reminder icon in Online Banking and not in the Mobile App.

Once you are logged in to Online Banking and have clicked on BillPay, you will see your list of payees. For those that offer eBills, you will see an icon beside each name. Click on the icon and follow the steps to start receiving eBills.