Welcome Merchant Services Customer
Thank you for choosing SouthState as your Merchant Services provider.
What You Need to Know
Expect to receive your terminal within seven business days
Review all Materials included in the Welcome Kit provided by Elavon, including: Get Started 1-2-3 Transaction Quick Tips Adhere your Payment Acceptance Window Cling Emergency Processing Kit
To view your account, log in to Payments Insider
Complete your PCI Compliance Questionnaire within 90 days of account set up. To get started, visit www.pcicompliancemanager.com
PCI Compliance
Complete the PCI Compliance Questionnaire within 90 days of setting up your account. To get started, visit www.PCIComplianceManager.com
Reference the Get Started guide to help you understand the PCI Compliance process and ongoing yearly requirements
For frequently asked questions about PCI Compliance, click here
To contact Sysnet, you can call (855) 750-0747
FAQs for Merchant Services
Call Terminal Support at 1-800-725-1243. When calling, have your Merchant Number and Tax ID# available.
If you settle your terminal before 9pm, funds are deposited into your account within 24 – 48 hours.
Call 1-800-972-7815 to reorder or visit your local office supply store.
Contact Merchant Support at 1-855-662-0938 for all updates to your merchant account.
Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.
Contact Information
Call 1-800-725-1243
For a detailed batch report or copies of statements:
Visit Payments Insider.
To reorder paper for your terminal:
Call 1-800-972-7815
To activate your terminal:
Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.
Account Maintenance:
Call 1-855-662-0938 or email us at [email protected].
Contact Information
Call 1-800-725-1243
For a detailed batch report or copies of statements:
Visit Payments Insider.
To reorder paper for your terminal:
Call 1-800-972-7815
To activate your terminal:
Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.
Account Maintenance:
Call 1-855-662-0938 or email us at [email protected].
Gift Cards
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Business Line of Credit
Easily Access Funds
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