Card Controls Terms & Conditions

Debit Card Controls Terms & Conditions

The debit card controls feature is offered by SouthState Bank (referred to herein as "us", "we" or "our") for use by SouthState Bank debit cardholders (referred to herein as “you” or “your”) . SouthState Bank's card management feature is intended to allow you to initiate certain payment card related activities for Your enrolled SouthState Bank card(s) via the card management feature. Those activities may include the ability to but not limited to:
  • Register the card

  • Activate and deactivate the card

  • Set control preferences for card usage including location, transaction, and merchant types, spend limits, and card on/off ("Controls")

  • Set alert preferences for card usage including location, transaction, and merchant types, spend limits, and declined purchases ("Alerts")

  • View transaction history including cleansed and enriched merchant information (e.g., merchant name, address, and contact information)

  • Report Your card as lost or stolen

  • Review Your spending by merchant type and/or by month

  • View a list of merchants storing Your card information for recurring or card-on-file payments


The card management feature may enable access to SouthState Bank and third parties' services and web sites, including GPS locator websites, such as Google. Use of such services may require internet access and that You accept additional terms and conditions applicable thereto, including, with respect to Google maps, those terms and conditions of use found at http://maps.google.com/help/terms_maps. Html and the Google Legal Notices found at https://www.google.com/help/legalnotices_maps/, or such other URLs as may be updated by Google. To the extent the card management feature allows You to access third party services, SouthState Bank and those third parties, as applicable, reserve the right to change, suspend, remove, limit, or disable access to any of those services at any time without notice and without liability to You. Refer to the Mobile Privacy Policy for additional information.

You agree to allow us to communicate with You via push notification, SMS and/or email, with respect to the activities performed via the card management feature. Data fees may be imposed by Your mobile provider for the transmission and receipt of messages and Alerts.

SouthState Bank reserves the right to send administrative and service notifications via emails and/or SMS messages to the email address and/or phone number provided upon enrollment in SouthState Bank's card management feature.

Availability/Interruption. You acknowledge that the actual time between occurrence of an event ("Event") triggering a selected Control or Alert and the time the notification of such event is sent to Your mobile device ("Notification") is dependent on a number of factors including, without limitation, Your wireless service and coverage within the area in which You are located at that time. You acknowledge that Notifications of Events may be delayed, experience delivery failures, or face other transmission problems. Similarly, selection of Controls and Alerts (collectively, "Commands") are likewise affected by the same or similar factors and problems could arise with use of Commands. Notifications of Events may not be available to be sent to Your mobile device in all areas.

If You registered to receive Notifications to Your mobile device, the card management feature is available when You have Your mobile device within the operating range of a wireless carrier with an appropriate signal for data services. The card management feature is subject to transmission limitations and service interruptions. SouthState Bank does not guarantee that the card management feature (or any portion thereof) will be available at all times or in all areas.

You acknowledge and agree that certain functionality with the card management feature may not be available for all transactions. Commands based upon the location of the mobile device where the card management feature is installed or the location of the merchant where the card is being attempted for use may not apply appropriately to card-not-present transactions or transactions where the location of the actual location of the merchant differs from the merchant's registered address.

You acknowledge and agree that neither SouthState Bank nor its third-party services providers (including the developer of the technology enabling the Notifications) are responsible for performance degradation, interruption or delays due to conditions outside of its control. You acknowledge that neither SouthState Bank nor its third-party service providers shall be liable to You if You are unable to receive Notifications on Your mobile device in Your intended area. SouthState Bank, for itself and its third-party service providers, disclaims all liability for: any delays, mis-delivery, loss, or failure in the delivery of any Notification; any form of active or passive filtering.

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