HELP

Need a Little Help?

We're here to help you find the answers to your questions and the resources you need to bank the way you want. 

How Can We Help?

I Need To:
Need to Call Us?

Need to Call Us?

Icon for Customer Care

Customer Care


8:00 AM - 7:00 PM (M-F)
8:00 AM - 3:00 PM (Sat)
Icon for BillPay Support

BillPay Support


24/7 Support
Icon for Phone Banking

Phone Banking


24/7 Support
Icon for After Hours Debit Card Support

After Hours Debit Card Support


Lost or Stolen Debit Cards
Icon for After Hours Credit Card Support

After Hours Credit Card Support


27/7 Support
Personal: (800) 558-3424
Business: (866) 552-8855
Icon for Debit Card Activations

Debit Card Activations


Activate your card 24/7
Have questions about the new Online and Mobile Banking transition?
Icon for Have questions about the new Online and Mobile Banking transition?

Have questions about the new Online and Mobile Banking transition?

Image for Order Checks

Order Checks

We have several convenient ways for you to order checks.

Log into Online Banking. Select an account, click Order Checks at the top of the page.

Call Customer Care at (800) 277-2175 to place the order for you.

Call Phone Banking at (800) 763-0555 and follow the prompts.

Provide Secure Electronic Signatures

SouthState uses DocuSign to collect signatures for many of the documents you are required to sign when enrolling in programs or opening accounts. DocuSign is an easy-to-use and highly secure method of signing documents.
Banner image for Provide Secure Electronic Signatures
Frequently Asked Questions

Frequently Asked Questions

View All FAQs

The SouthState routing number is 053200983.

Absolutely. As a best practice, try to notify us at least 48 hours prior to traveling so that we can ensure that your card does not get blocked.

Please call us at (800) 277-2175 or login to Online Banking and send us a secure message with your card number, travel dates and the location you are traveling to ahead of time.

You can deposit personal or business checks payable in U.S. dollars and drawn on any U.S. financial institution or US Treasury Department. The check must be payable to, and endorsed by, the account holder.

You cannot deposit the following items through mobile deposit:

  • Traveler’s checks
  • Money orders
  • Savings bonds
  • Checks payable to any person or entity other than the person or entity that owns the account into which the check is being deposited.
  • Checks payable jointly, unless deposited into a joint account with all payees available
  • Checks containing any alteration Checks suspected as fraudulent
  • Checks drawn on a financial institution located outside the U.S.
  • Checks not payable in U.S. currency.
  • Checks dated more than six (6) months prior to the date of deposit.
  • Checks that have previously been submitted through Mobile Deposits or another remote deposit capture service offered at South State Bank or any other financial institution.
  • Checks drawn on a home equity line of credit, or other convenience checks.
  • Checks without a check or account number in the MICR line at the bottom of the check (Example: counter checks)
  • Checks with writing or printing that obscures any part of the MICR line

Secure Log In

Close mobile menu
Login Error

Your username is valid but has a problem. Please call customer support

Our website uses cookies to ensure your online experience is as informative and relevant as possible. Please review our Privacy Policy to learn more about the information we collect.