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Customer Care

7:00 AM - 8:00 PM ET (M-F)
8:00 AM - 5:00 PM ET (Sat)
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BillPay Support

24/7 Support
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Phone Banking

24/7 Support
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After Hours Debit Card Support

Lost or Stolen Debit Cards

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After Hours Credit Card Support

24/7 Support
Personal: 1–800-558-3424

Business: 1-866-552-8855
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Debit Card Activations

Activate your card 24/7
Domestic:  1–800–992–3808

International: 1-614-564–3074
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Provide Secure Electronic Signatures

SouthState uses DocuSign to collect signatures for many of the documents you are required to sign when enrolling in programs or opening accounts. DocuSign is an easy-to-use and highly secure method of signing documents.
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Frequently Asked Questions

Frequently Asked Questions

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The SouthState routing number is 063114030.

Absolutely. As a best practice, notify us of your travel plans in advance so we can ensure your card does not get blocked.

Please call us at (800) 277-2175 or use Debit Card Controls in Online or Mobile Banking to create your travel plan. Debit Card Controls gives you the flexibility to create a travel plan without the need to contact SouthState. Using the Travel Plan feature, you can create up to two travel plans per debit card at a time.

You can deposit personal or business checks payable in U.S. dollars and drawn on any U.S. financial institution or US Treasury Department. The check must be payable to, and endorsed by, the account holder.

You cannot deposit the following items through mobile deposit:

  • Traveler’s checks
  • Money orders
  • Savings bonds
  • Checks payable to any person or entity other than the person or entity that owns the account into which the check is being deposited.
  • Checks payable jointly, unless deposited into a joint account with all payees available
  • Checks containing any alteration Checks suspected as fraudulent
  • Checks drawn on a financial institution located outside the U.S.
  • Checks not payable in U.S. currency.
  • Checks dated more than six (6) months prior to the date of deposit.
  • Checks that have previously been submitted through Mobile Deposits or another remote deposit capture service offered at South State Bank or any other financial institution.
  • Checks drawn on a home equity line of credit, or other convenience checks.
  • Checks without a check or account number in the MICR line at the bottom of the check (Example: counter checks)
  • Checks with writing or printing that obscures any part of the MICR line

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