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We're Here to Help

Call us or send us an email and let us know how we can assist you. 

Need to Call Us?

Need to Call Us?

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Customer Care

7:00 AM - 8:00 PM ET (M-F)
8:00 AM - 5:00 PM ET (Sat)
(800) 277-2175
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BillPay Support

24/7 Support
(855) 744-4739
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Phone Banking

24/7 Support
(800) 763-0555
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After Hours Debit Card Support

Lost or Stolen Debit Cards

(855)-908-4495
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After Hours Credit Card Support

24/7 Support
Personal: 1–800-558-3424

Business: 1-866-552-8855
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Debit Card Activations

Activate your card 24/7
Domestic:  1–800–992–3808


International: 1-614-564–3074

Let's Have a Conversation

We’re committed to providing you what you need to achieve financial success. Please fill out the form below, and one of our experienced bankers will contact you.

For your protection, do not email your Account Number(s) or Social Security Number. For account specific information, please send a secure message within Online Banking or call us at (800) 277-2175.


If you would like to submit a complaint or feedback, please click here.

Please see special footnote at the bottom of this page for contacting us regarding Mortgage Loans.1

  1. Mortgage Loan Accounts – Errors or Inquiries: Under the Real Estate Settlement Procedures Act, a qualified written request is written correspondence (other than a notice on your payment coupon or other payment medium supplied by us) regarding the servicing of your loan that identifies your name, account number, and the specific reasons for the request (such as an error on your loan account or a request for information). Any qualified written request you wish to submit must be sent only to the following address: ATTN: Inquiries, SouthState Bank, PO Box 118068, Charleston, SC 29423.

  2. Services do not apply to mortgage loans serviced on the Bank’s behalf by a third party.

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