Consumer Privacy Notice

SouthState Consumer Privacy Notice

Regardless of changes in technology and information, SouthState has always been, and will continue to be, committed to the principles of customer privacy. We understand that when you open an account with us, apply for a loan, or deal with us or one of our affiliated companies in any way, we ask you to provide us with private financial and personal information.

We honor the trust you place in us by maintaining the confidentiality and accuracy of that information, and we use it in manners consistent with the confidence you have placed in us. We will uphold both the letter and the spirit of federal and state laws as they relate to this important issue.

We reserve the right to change this notice at any time by posting a new privacy policy notice. We encourage you to carefully review the notice and contact us with any questions.

Rev. 10/22


Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income;
  • Account balances and transaction history;
  • Employment information and credit history.

When you are no longer our customer, we continue to share your information as described in this notice.

How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons SouthState chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does SouthState  share? Can you limit this sharing?

For our everyday business
purposes –

such as: to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

For our marketing purposes –

to offer our products and services to you

For joint marketing with other financial companies YES NO
For our affiliates’ everyday business purposes –

information about your transactions and experiences

For our affiliates’ everyday business purposes –

information about your creditworthiness

For our affiliates to market to you NO WE DON'T SHARE
For nonaffiliates to market to you NO WE DON'T SHARE
Questions? Call toll-free at 1-800-277-2175 or visit


Who We Are  
Who is providing this notice? The SouthState Corporation group of companies are financial services companies that include a bank (SouthState Bank, National Association) and its subsidiaries and a captive insurance company (SSB Insurance Corp.).
What We Do  
How does SouthState protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does SouthState collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or apply for a loan
  • use your credit or debit card

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness;
  • Affiliates from using your information to market to you;
  • Sharing for nonaffiliates to market to you.

State laws and individual companies may give you additional rights to limit sharing.

Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include a bank (SouthState Bank, National Association), a factoring company (Corporate Billing, LLC), a registered investment advisor (SouthState Advisory, Inc.) and a registered broker-dealer (SouthState|Duncan-Williams Securities Corp.)
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • SouthState does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners may include other financial service companies.
Other Important Information

In addition to federal law, you may be protected by specific state or local regulations concerning information sharing and marketing. SouthState will comply with these regulations, as applicable.  

For California Residents please refer to our California Consumer Privacy Notice posted on our website for information on your rights under the California Consumer Privacy Act.  
California Residents

California Residents

In addition to the information in our Privacy Notice Disclosure, California residents have additional rights under the California Consumer Privacy Act (“CCPA”). CCPA defines “Personal Information” as information that identifies, relates to, or could reasonably be linked directly or indirectly with a particular California resident. For additional information on the types of information we collect, how to limit our use and how to request deletion of certain information please refer to the California Consumer Privacy Notice or we will mail you a copy upon request if you call us at (800) 277-2175.

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