Electronically Sign with DocuSign

An e-signature is a digital signature. If a document has e-signature capability, you are able to electronically sign a document instead of signing in-person.

DocuSign is a company SouthState partners with to provide secure electronic signature services, which allows you to digitally sign a document.

Yes. DocuSign is an industry leader in e-signature solutions, and meets and exceeds some of the most stringent global security standards. To learn more about DocuSign’s security, click here.

When signing a document through DocuSign, you are guided through the process of providing your signature. Click here  for a step-by-step guide for signing a document.

You can find helpful information about DocuSign on their Support Site here. If you have a questions about a SouthState document that was sent to you via DocuSign, please contact your local banker or call us at (800) 277-2175. We will be happy to assist you.

No. You do not have to create an account in order to e-sign any documents sent to you from the Bank.

Yes. You will not have to pay to sign a SouthState document.

No. DocuSign is compatible with most recent versions of computers, laptops, tablets and smartphones with internet access. You will not need to download any special hardware or software to sign the document(s). However, if you have an outdated Internet Browser, you may be prompted to update it when signing a document. DocuSign is most compatible with Chrome.

All DocuSign emails from SouthState will come from [email protected].

Please click here for a step by step guide for signing a document.

If you fail authentication, please call us at (800) 277-2175 for assistance.

You will be unable to submit your documents if you have not signed or completed a required field. All required fields are notated within DocuSign.

After submitting your documents, you will receive an email from DocuSign notifying you that your documents have been completed. In this email, you can click “View Completed Documents” to view, print and/or save the documents you signed. Please keep these documents for your records.

For instructions on accessing your documents after you have completed the signing process, please click here. Documents will be retained for 28 days. After this time period, call us at (800) 277-2175 if you need copies of your documents.