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SouthState

South State Bank
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Welcome Merchant Services Customers

Welcome SouthState Merchant Services Customers

Thank you for choosing SouthState bank as your Merchant Services provider.

What You Need to Know

  • Expect to receive your terminal within the next seven business days
  • Review all Materials included in the Welcome Kit provided by Elavon including:
    • Get Started 1-2-3
    • Transaction Quick Tips
    • Adhere your Payment Acceptance Window Cling
    • Emergency Processing Kit
  • To view your account log in to Payments Insider.
  • Complete your PCI Compliance Questionnaire within 90 days of account set up. To get started visit www.pcicompliancemanager.com.

PCI Compliance

The Payment Card Industry Data Security Standards (PCI DSS) were established by the Payment Card Industry Council to help protect businesses from a data breach. Compliance with these standards is required for the security of your business and the security of your customers’ data.
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Merchant FAQs

Merchant FAQs

Call Terminal Support at 1-800-725-1243. When calling, have your Merchant Number and Tax ID# available.

If you settle your terminal before 9pm, funds are deposited into your account within 24 – 48 hours.

• Call 1-800-972-7815 to reorder • Visit your local office supply store

Contact us at 1-800-277-2175 for all updates to your merchant account.

Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.

Terminal Support:
Call 1-800-725-1243

For a detailed batch report or copies of statements:
Visit Payments Insider.

To reorder paper for your terminal:
Call  1-800-972-7815

To activate your terminal:
Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.

Account Maintenance:
Call 1-855-662-0938 or email us at [email protected]

Carin Ceres: (754) 802-4482

Matt Davis: (704) 560-2721

Richard Johnson: (407) 965-1835

Susan Manna: (772) 678-2905

Jeremy Menich: (843) 602-7344

Dhiman Patel: (404) 680-1318

Cathie Seprish: (843) 300-5878

Jill Sweat: (803) 608-0020
 

Terminal Support:
Call 1-800-725-1243

For a detailed batch report or copies of statements:
Visit Payments Insider.

To reorder paper for your terminal:
Call  1-800-972-7815

To activate your terminal:
Call Activation at 1-866-451-4007. When calling, have your Merchant Number and Tax ID# available.

Account Maintenance:
Call 1-855-662-0938 or email us at [email protected]

Carin Ceres: (754) 802-4482

Matt Davis: (704) 560-2721

Richard Johnson: (407) 965-1835

Susan Manna: (772) 678-2905

Jeremy Menich: (843) 602-7344

Dhiman Patel: (404) 680-1318

Cathie Seprish: (843) 300-5878

Jill Sweat: (803) 608-0020
 

Fanfare Loyalty


Honor Customers with Loyalty

Fanfare Loyalty allows you to set up your own loyalty program and gift cards.

Business Line of Credit


Easily Access Funds

Fund unexpected expenses, repay and reuse when necessary.

Point of Sale


Easy-to-Use Equipment

Our point-of-sale software and equipment feature contactless payment options all while meeting the latest industry standards for security.

Secure Log In

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